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Discover handcrafted fashion with Canarian soul. Enjoy seamless shopping with these features: Shop With Ease 🔍 Smart Searching Use the search bar (top left) for quick finds Filter by color or sort by price 🛒 Simple Checkout Add items to your cart (top right icon) Check out as guest or register for faster future purchases Member Benefits ✨ Your Account Dashboard: Track orders & returns Save addresses securely Update personal details 📩 Stay Inspired Subscribe to our newsletter (page footer) for: New collection alerts Exclusive discounts Behind-the-scenes stories Need Help? We’re here for you: 📧 darcodefashion@gmail.com 📞 +34 625 284 203

Customer Support Hours 🕙 Monday–Friday: 9:00–18:00 (Canary Time) How to Reach Us 📱 WhatsApp: +34 625 284 203 (Fastest response) 📧 Email: darcodefashion@gmail.com We Can Help With: ✓ Size & fit advice ✓ Product details ✓ Order status updates ✓ Delivery issues ✓ Returns & exchanges Response time: Typically within 24 hours during business days Visit Me 📍 Darcode Boutique Av. de Francia 26, CC Cita 35100 Maspalomas, Spain

Order Processing ⏳ All orders are processed within 3-5 working days (excluding weekends/holidays) in Canary Time (UTC/GMT -1). Delivery Times 📦 Within Canary Islands: Correos Standard: 5-7 working days Correos in Canarias: 3 working days 🌍 International Orders: Varies by destination (calculated at checkout) Tracking Your Order 🔍 You’ll receive a tracking number via email once dispatched. Use it to monitor your delivery. Shipping Costs 💰 FREE shipping: All orders over €120 (worldwide) All Canary Islands orders Common Issues ❌ Wrong/missing/defective item? Email photos to: darcodefashion@gmail.com (general inquiries) 📦 Haven’t received your order? Wait 15 working days (international) Then contact us via: WhatsApp / chat +34 625284203 darcodefashion@gmail.com ⚠️ Note: Address changes cannot be made after confirmation. No size/color exchanges (returns accepted – see Returns Policy).

Not 100% happy with your purchase? We’ve got you covered! ◼️ Key Requirements ✓ 30-day return window from delivery date ✓ Unworn & unwashed with original tags attached ✓ Original packaging with no stains/scents ✗ No returns on: Worn items, custom pieces, or sale products ◼️ How to Return Email us first: darcodefashion@gmail.com with: Order number Photos of items (tags + packaging) Ship to: DARCODE RETURNS Av. de Francia 26, CC Cita 35100 Maspalomas, Spain Use tracked shipping (we recommend Correos Certificado) ◼️ Refund Options Store credit: Processed within 3 business days Original payment: 5-10 business days (minus shipping costs if original order had free shipping) ⚠️ Non-EU customers: Customs fees may apply for returns Need Help? 📱 WhatsApp: +34 625 284 203 ⏰ Support hours: Mon-Fri 10:00-14:00 (Canary Time)

HOW TO CHOOSE YOUR SPORTS SIZE 1️⃣ Measure Your Waist For high-intensity sports: Choose true size (compression) For casual wear: Size up once 2️⃣ Consider Activity Type 🏃‍♂️ Running/Yoga: Snug fit (prevents ride-up) 🏋️‍♂️ Gym/Casual: Relaxed fit 3️⃣ Fabric Tech stretch fabric NEED HELP? 📏 Custom Fit Advice: "I'm [waist measurement]cm and prefer [🔘Tight 🔘Standard 🔘Loose] fit for [activity]." → WhatsApp +34 625 284 203 3️⃣ STILL UNSURE? WE'LL HELP! 👉 Option A: Share your measurements in checkout notes: 👉 Option B: Contact us: 📱 WhatsApp: +34 625 284 203 📧 Email: darcodefashion@gmail.com Pro Tip: Send a photo of your best-fitting outfit for perfect recommendations!

SIZE GUIDE Find Your Perfect Fit At DARCODE, we celebrate individuality. Our pieces are designed to mix and match effortlessly—both in color and sizing—so you can create looks that are uniquely you. ✨ DARCODE SIZE GUIDE ✨ Find your perfect fit in 3 simple steps! 1️⃣ HOW TO MEASURE 📏 Use a soft tape measure on bare skin: Chest: Fullest part under arms Waist: Narrowest point above belly button Hips: 18cm below waist https://example.com/measurement-guide.jpg (Visual guide: front/back views with tape positions) ⚠️ Between sizes? → Choose larger size for comfort 2️⃣ MEN'S SIZE CHART (All measurements in cm) 💡 Fit Tips: Muscular build? Size up Prefer flowy look? Try XXL Between sizes? We recommend... Send me Your measurements 3️⃣ STILL UNSURE? WE'LL HELP! 👉 Option A: Share your measurements in checkout notes: 👉 Option B: Contact us: 📱 WhatsApp: +34 625 284 203 📧 Email: darcodefashion@gmail.com Pro Tip: Send a photo of your best-fitting outfit for perfect recommendations!

If you're unable to add items to your cart, here's what might be happening: Item Availability Products marked "Temporarily Unavailable" are either: • Low in stock • Currently in another customer's cart What You Can Do Refresh the page and try again later Check back periodically - items often become available Browse similar products as alternatives Need Help? Contact our support team for real-time availability updates Ask about restock notifications for wanted items We apologize for any inconvenience and appreciate your patience. Our team works hard to keep popular items in stock!

PRIVACY POLICY Last Updated: 11.07.2025 1. Who We Are DARCODE / Darius Marcin 📍 Av. de Francia 26, 35100 Maspalomas, Spain 📞 +34 625 284 203 📧 darcodefashion@gmail.com Data Controller under GDPR and Spanish Law (LOPDGDD). 2. Data We Collect We process: Identity Data: Name, address, email Order Data: Purchase history, payment details Technical Data: IP address, browser type (indirectly via cookies) Marketing Preferences: Newsletter subscriptions Excluded: Sensitive data (health, ethnicity, etc.). 3. How & Why We Use Data 4. Data Sharing We disclose data only to: Shipping: Correos (address only) Payments: Stripe, banks (encrypted) IT Services: Hosting providers (EU-based) International Transfers: Data stays in EU/EEA unless under adequacy decisions (e.g., US providers with EU Standard Contractual Clauses). 5. Your Rights You may: ✓ Access, correct, or delete your data ✓ Withdraw consent (e.g., unsubscribe here) ✓ Lodge complaints with the Spanish DPA To exercise rights: Email darcodefashion@gmail.com with proof of identity. 6. Security & Retention Protection: SSL encryption, limited access Retention: 5 years for tax/legal compliance (order data) Cookies: Essential only (manage via browser settings) 7. Updates & Contact We’ll notify you of policy changes via email. Questions? Contact our Data Protection Officer at: 📧 darcodefashion@gmail.com

I forgot my password. What should I do? No problem! You can easily reset your password by following these steps: Go to the "My Account" section. Click on "Forgot your password?" Follow the instructions sent to your email to create a new password. If you encounter any issues, please contact our support team for assistance.

PAYMENT METHODS Secure & Convenient Payment Options 💳 Credit/Debit Cards (via Stripe) Accepted cards: Visa, Mastercard, American Express Fully encrypted transactions Instant payment processing 💰 Cash on Delivery Available only in Gran Canaria Pay the courier upon receipt of your order 🏦 Bank Transfer Contact us at darcodefashion@gmail.com for instructions Order will be processed after payment confirmation Need Help? Our team ensures 100% secure transactions. For payment assistance: 📱 WhatsApp: +34 625 284 203 📧 Email: darcodefashion@gmail.com Key Features: ✔ No hidden fees ✔ SSL-encrypted payments ✔ Local payment option (COD) Note: All prices are in EUR (€). Currency conversion fees may apply for international cards.

COOKIE POLICY Last Updated: 11/07/2025 1. What Are Cookies? 🍪 Cookies are small text files that: Enable core functions (e.g., shopping cart) Remember preferences (language/currency) Provide anonymized usage analytics They don’t identify you personally. 2. Types of Cookies We Use 3. Your Control Options Browser Settings Chrome: Settings > Privacy > Cookies Safari: Preferences > Privacy Firefox: Options > Privacy & Security On Our Website ✅ Cookie Banner: Accept/reject non-essential cookies on first visit 🔕 Incognito Mode: Automatically limits tracking 4. Third-Party Cookies We partner with: Google Analytics (anonymized data) Meta/Facebook (ad targeting) Stripe (payment processing) Note: These services have their own privacy policies. 5. Consequences of Disabling Cookies ⚠️ Limited functionality if you block: Shopping cart Account login Personalized content 6. Your GDPR Rights You may: ✓ Access cookie data linked to your device ✓ Withdraw consent (via email) ✓ Complain to the Spanish DPA Contact Us: 📧 darcodefashion@gmail.com 📞 +34 625 284 203

TERMS & CONDITIONS Last Updated: 11/07/2025 1. Acceptance of Terms By using Darcode.es, you agree to these terms. We may update them at any time. Continued use after changes constitutes acceptance. 2. Intellectual Property All content (text, images, designs) is owned by Darcode and protected under copyright law. Unauthorized use is prohibited. 3. Product Information Prices and availability may change without notice Colors/fabrics may vary slightly from digital displays Custom-made items are final sale (no returns/exchanges) 4. Orders & Shipping Service Details Processing Time 3-5 business days Shipping Carrier-dependent (Correos)International Customer responsible for duties/taxes Note: Risk transfers to buyer upon carrier pickup. 5. Returns & Exchanges Eligible Items: ✓ New, unused with tags & receipt (within 30 days) Non-Eligible: ✗ Sale/Custom items ✗ Damaged/used merchandise Process: Store credit only at Darcode boutiques. 6. Account Responsibility You must: Keep login credentials secure Provide accurate information Notify us of unauthorized access 7. Limitation of Liability Darcode is not liable for: Indirect damages (lost profits/data) Inaccuracies in product displays Third-party service failures 8. Privacy & Cookies We use: Essential cookies (checkout functionality) Analytics (Google Analytics) Marketing cookies (opt-out available) Full details in our Privacy Policy. 9. Governing Law These terms are governed by Spanish law. Disputes will be resolved in courts of Las Palmas. Contact Us: Darcode / Darius Marcin Shopping Center CITA: Av. de Francia 26, 35100 Maspalomas +34 625 284 203 darcodefashion@gmail.com

Yes! You can always check out as a guest. However, creating an account allows for faster checkout in the future since your details will be saved. You can sign up now or create an account later during checkout on the cart page.”

Applying your promo code is easy! Just follow these steps: Add Items to Cart Select all products you want to purchase Go to Your Cart Click the shopping cart icon (top right) Enter & Apply Code Find the "Promo Code" box Type your code exactly as shown Click "Apply" Verify Discount Check that the discount appears in your order total Complete Checkout Review all details Finish your purchase ❗ Important: Codes must be applied BEFORE final payment We can't add discounts after purchase Need help? Contact our support team for assistance!

Each handcrafted T-shirt typically takes up to 3 days to complete. However, rush orders can be fulfilled in just 1 day (additional fees may apply). Every product is made with meticulous attention to detail, ensuring premium quality and sustainable practices.

We're unable to cancel or modify orders once they're placed, as we begin processing immediately to ensure fast delivery. Before You Check Out: ✓ Double-check: Items (size/color/quantity) Shipping address Payment details Need Help? Contact our team immediately if you spot an error - while we can't guarantee changes, we'll do our best to assist. We appreciate your understanding as we maintain this policy to deliver your orders accurately and efficiently.

Creating an account is quick and easy. Just follow these steps: Click "Login/Register" (Located in the top right corner of the website) Select "Create Account" Enter Your Details (Fill in required information like name, email, and password) Submit & Verify Review your information Check your email for a confirmation link (if required) That’s it! You’re now registered and can enjoy all member benefits.

Placing an order is simple: Browse & Select Items Choose products and click "Add to Cart" Review Your Cart Click the cart icon (top right) Modify quantities or remove items Check Out Click "Proceed to Checkout" Enter shipping address Select shipping method Make Payment Enter payment details securely Review final amount (includes taxes & shipping) Click "Place Order" Receive Confirmation Get instant on-screen and email confirmation Keep this for your records Need help? Contact our friendly support team!

Absolutely. We take your privacy seriously and protect your personal data with strict security measures. Your information is kept confidential and is never shared with third parties without your consent. For full details, please review our Privacy Policy.

1️⃣ Instant Email Confirmation Sent to your registered email address Includes: • Order number • Item details • Total amount • Shipping address 2️⃣ Tracking Updates Look for a follow-up email with: • Tracking number • Shipping progress 🔍 Can't Find Your Confirmation? Check your spam/junk folder Still missing? Contact our support team We'll keep you updated every step of the way until your order arrives!registered and can enjoy all member benefits.

1. What is a Pre-Order? A pre-order lets you reserve items that are: Coming soon (unreleased) Made-to-order (not in stock) Your item will be handcrafted and shipped once ready. 2. Delivery Timeline ⏳ Standard Processing: Up to 60 days after pre-order closes 🔧 Why It Takes Longer: Each piece is custom-made High-quality materials require careful sourcing Need it sooner? Contact us at darcodefashion@gmail.com before ordering. 3. Returns & Exchanges Eligibility ✓ Acceptable: Unworn, tags attached Original packaging Within 30 days of delivery ✗ Not Acceptable: Worn or washed items Missing tags/packaging Process Email us at darcodefashion@gmail.com for authorization Ship to: Darcode C.C Cita, Av. de Francia 26 35100 Maspalomas, Spain +34 625 284 203 Note: Use tracked shipping 5-10% restocking fee may apply Non-EU returns may face customs fees 4. Why Pre-Order? ✨ Exclusive Benefits: Guaranteed best price Priority access to limited designs Need Help? 📧 darcodefashion@gmail.com 📞 +34 625 284 203